UK Telecommunication Services Directory

Ultra Communications is an experienced supplier of pay-as-you-use Cloud contact centre services.

Our network-based technology platform, the Ultra Communications Management System (UCMS), is highly featured and resilient, connecting to multiple Telcos and ISPs, with servers replicated in multiple geographically-independent telecom buildings for secure, risk-free operation.

The UCMS supports both traditional contact centre and location-independent working and is flexible and scalable to ensure clients achieve a rapid time-to-market for new customer campaigns.

Our services have a minimal technology footprint on client sites (with no components compulsory) and can be scaled up and down in line with monthly service demand.

Ultra provides unmetered 24/7/365 phone, email and web access to technical and operational support experts - who also proactively monitor performance in real-time, alerting clients if problems occur or if they spot opportunities to improve productivity.

The UCMS supports:

• Outbound dialling (Predictive/Preview/ Power/Manual)
• Intelligent inbound call handling
• Blended Inbound/Outbound call management
• Voice portal/IVR
• Speech technologies
• Computer Telephony Integration including Screen Pops
• 100% or selective Contact Recording with Quality Management
• Advisor scripting
• Campaign optimisation
• Management reporting & data analytics
• PCI DSS compliant payment handling
• Customer Callback

Through its open architecture and APIs, the Ultra platform supports simple and effective integration to a broad range of popular CRM and back office platforms.

Ultra delivers proven performance to major corporates backed by comprehensive Service Level Agreements (SLAs).

Working in partnership with clients, our solutions are fully OFCOM, DMA, PCI DSS, FSA and CSA compliant.

Ultra records 6 million inbound/ outbound/ IVR minutes a month.    

A utilities broker is some one that can save you money on your major household and / or business utilities, eg gas, electricity, telephone calls, mobiles, 0800 freephone numbers, internet , etc ... Also savings via an online discount superstore with 1000s of items from A - Z.

People are too busy to keep changing suppliers and checking out the best buys only to find prices have gone up again so the advantage of using a broker as in insurance is to find a good all round deal.

Imagine the benefits if one british plc could supply all the above on one fully itemised monthly bill, (not 6 separate bills) and does not tie you into any fixed contract.

A leading consumer magazine lists this company's mobile phone tarifs as best buy 4 out of 5 categories, and the daily mail claims this company supplies the cheapest gas and electricity in the UK.    

Incom Business Systems is a leading UK telecoms and IT specialist, delivering and managing business telephone systems, business servers and business mobiles.

To find out more, contact us on 0161 788 0000.    

Simtel Connect Limited

Market Leaders in Telephone Systems & Structured Cabling

Our services include:

• TELEPHONE SYSTEM INSTALLATION
• STRUCTURED CABLING
• TELEPHONE/DATA POINTS
• DATA NETWORKING
• COMPUTER/TELEPHONY INTEGRATION
• SYSTEM MAINTENANCE
• OFFICE MOVES/RELOCATION
• HANDSETS/HEADSETS
• WIRELESS TELEPHONY
• FAULT MANAGEMENT
• DOOR ENTRY SYSTEMS
• I.T. SERVICES
• CALL LOGGERS

We offer a free no obligation quote and our rates are very competitive. We install & maintain systems UK Wide. Call us for further details.

    

We are a South London based communications company offering full installation and maintenance services to our customers

Shore Communications Ltd are dealers of AVAYA, Panasonic, Nortel, Tri-Line & oak products allowing us to offer solutions that are best suited to each customers individual and specific requirements.

● Business Telephone Systems   ● Voice Processing Systems   ● IP Telephony
● Call Centre Applications   ● CTI Applications   ● Call Recording   ● Call Logging
● Least Cost Routing   ● Non Geographical Numbering

IP Office Solutions	Panasonic KX-TDA Business Systems	TIM Professional Call Logging Solution

    

NO HIDDEN CHARGES, NO DISRUPTION, JUST SAVINGS ON YOUR BOTTOM LINE

To show you how much you can save on your outbound calls,  Drumbeat will perform a free analysis of your existing call charges. 

This involves breaking your calls down into destination profiles, calculating the current pence per minute you are being charged and takes into account the additional costs of any minimum call charge, call set up fees and call rounding practices that may be inflating your costs.

All we need from you is a copy of your most recent telephone bill - usually just the first 5 pages is enough.
 
Post us your bill or fax it to us on 0845 073 0074. If you have electronic billing, email it to using the link below, but please make sure that you write (FROM SalesFirst/MATReN) clearly on the fax or email !

Once the analysis has been done we will let you know just how much you could be saving !

Connecting to Drumbeat is a seamless transition involving no disruption to your existing service. Our clients are connected via CPS (Carrier Pre Selection) which is performed at the local BT exchange and involves no installation of hardware or dialled prefixes.

We provide call charges that are easily understood and simplify our billing so that it is clear what you are being charged for. Whether you have one office or several sites with homeworkers we can meet your needs and save you money.